Complaints and Disciplinary Procedure

The aim of the Beaconsfield Town Youth FC Complaints and Disciplinary Procedure is to provide a framework and process for making complaints or raising concerns, investigating those complaints/concerns and managing the outcomes of any investigations. The procedure aims to ensure fair, equitable and consistent treatment for all. It aims to ensure that, where practical, matters are dealt with quickly and members are given every opportunity to improve. This procedure applies to Clubs players, coaches, volunteers, parents and spectators. This procedure is intended to be used for complaints that are made within the Club or by the League, FA or opponents. Complaints made to the FA will be subject to the FA Disciplinary Procedures.

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Safeguarding

Any incident involving potential safeguarding* concerns must be reported immediately to the Club’s Welfare Officer and may be escalated to appropriate governing bodies or authorities. See Safeguarding Children Policy and Reporting Safeguarding Concerns. 

*Safeguarding concerns; physical abuse, emotional abuse, sexual abuse, grooming, child sexual exploitation, neglect, bullying, cyberbullying, extremism, county lines, peer on peer abuse.

Misconduct and Poor Practice Complaints

Lower level complaints/concerns that on their own don’t meet the threshold for a Safeguarding
concern would be managed via this procedure. This includes unsatisfactory standards of performance and behaviour, misconduct, poor practice and breach of the FA/Club Respect Grassroots code.

The list below is not exhaustive but gives an idea of the type of behaviour which constitutes
misconduct or poor practice for clubs to manage without the involvement of the County FA.

1. Breach of FA Respect Grassroots Code
2. Engaging in, or tolerating, inappropriate, offensive, insulting or abusive language or behaviour
3. Having a win at all costs mentality and failing to be gracious in defeat
4. Lack of respect for other individuals, such as match officials, opposition coaches, players,
   managers and spectators and failing to accept a match official’s decision
5. Failure to display and promote consistently high standards of behaviour
6. Inappropriate use of social media
7. Allowing rough and dangerous play
8. Putting performance over the wellbeing and safety of players
9. Failure to provide effective supervision for coaching sessions
10. Over training and exerting undue influence over players
11. Not holding required FA coaching qualifications for the role being carried out
12. Failing to address the additional needs of disabled players or other vulnerable groups
13. Failure to respect and listen to the opinions of children and consider the rights and
    responsibilities of children
14. Allowing confidential information to be shared inappropriately
15. First aid being administered without others being present other than in an emergency

Disciplinary Committee

The club has a Disciplinary Committee to handle all formal cases. Members should be impartial and not directly involved in the incident. The Disciplinary Committee is Club Secretary, Club Welfare Officer and Club Committee Member. Appeals would be heard by the Club Chair.

Club Child Welfare & Discipline Officer – Sarah Richardson
Email: childwelfare.beaconsfieldtown.gmail.com
Mobile: +44 (0) 7557092261

Club Secretary – Brian Lewis
Email: brian1.lewis2@gmail.com
Mobile: +44 (0) 7956 337518